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Sales CRM
Last access: 16 Jun 2021, 10am
Service Desk
Last access: 16 Jun 2021, 10am
Sales Online
Last access: 16 Jun 2021, 10am
Pham Duc Hieu
Duchieuna@gmail.com
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DANH SÁCH QUY TRÌNH GHI DOANH SỐ
DANH SÁCH QUY TRÌNH GHI DOANH SỐ
Thêm quy trình
Create SLA
Name
*
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*
Rule Based
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Điều kiện áp dụng
*
Condition-based
Sub
Rule conditions:
Master table
Accounts
Accounts 1
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Add child table
with
without
Accounts
Accounts 1
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Save
Add Filter for
Accounts
All
Any
of these conditions are true
Fields
Select field
Select field 1
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Select field 3
Operator
is equal to
is equal to 1
is equal to 2
is equal to 3
Value
Value in other field
with
Deals
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Add Filter for
Deals
All
Any
of these conditions are true
Fields
Select field
Select field 1
Select field 2
Select field 3
Operator
is equal to
is equal to 1
is equal to 2
is equal to 3
Value
Value in other field
Link crossed table
Display column
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Add Filter for
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All
Any
of these conditions are true
Fields
Select field
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Operator
is equal to
is equal to 1
is equal to 2
is equal to 3
Value
Value in other field
Bảng SLA
Nhắc nhở khi SLA sắp bị vượt quá:
Kích hoạt trước hạn
is equal to
is equal to 1
is equal to 2
is equal to 3
phút
TRẢ LỜI KHÁCH HÀNG
GIẢI QUYẾT SỰ CỐ
Thông báo khi SLA bị vượt quá:
Kích hoạt sau hạn
is equal to
is equal to 1
is equal to 2
is equal to 3
phút
TRẢ LỜI KHÁCH HÀNG
GIẢI QUYẾT SỰ CỐ
Call
Detail
Anne Lynch
CIO
60
Company
Cyberdince System Corp
Best time to contact
This Friday
Calling
0965916288
00 : 00 : 00
Purpose of the call
Purpose 1
Purpose 2
Purpose 3
Purpose 4
Call outcome
Call Outcome 1
Call Outcome 2
Call Outcome 3
Call Outcome 4
Call
Anne Lynch
CIO
Calling
0965916288
Question 1:
Câu hỏi 2:
question question question question question qu question question
Câu hỏi 2:
question question question question question qu question question
Yes
No
